A valid driver's license (held for at least 1 year)
A valid credit card in the driver's name
Proof of insurance (or purchase our coverage)
Be at least 21 years old (25 for luxury vehicles)
A valid ID or passport
The minimum age to rent a car is 21 years old. However, drivers under 25 may be subject to a young driver surcharge. For luxury and premium vehicles, the minimum age is 25. There is no maximum age limit as long as you have a valid driver's license.
No, a valid credit card in the driver's name is required for all rentals. This is for security purposes and to cover any additional charges such as fuel, tolls, or damages. Debit cards are not accepted for the security deposit.
Booking & Reservations
Making a reservation is easy:
Browse our fleet and select your desired vehicle
Choose your pickup and return dates
Select your preferred pickup location
Complete the booking form with your details
Make the payment to confirm your reservation
You can also call us at +1 (555) 123-4567 to make a reservation over the phone.
Yes, you can modify or cancel your reservation. Cancellations made at least 48 hours before the pickup time receive a full refund. Cancellations within 48 hours are subject to a cancellation fee. To modify or cancel, log into your account or contact our customer service.
Our standard fuel policy is "Full to Full." You will receive the car with a full tank of fuel and should return it with a full tank. If the car is returned with less fuel, you will be charged for the missing fuel at market rates plus a refueling service fee.
Pricing & Payment
Our rental price includes:
Unlimited mileage (most vehicles)
Basic insurance coverage
24/7 roadside assistance
All local taxes and fees
Additional options like GPS, child seats, and premium insurance are available for an extra fee.
Yes, a security deposit is required for all rentals. The amount varies depending on the vehicle category, typically ranging from $300 to $1,500. The deposit is held on your credit card and released within 5-10 business days after the vehicle is returned in good condition.
No, we believe in transparent pricing. All mandatory fees are included in the quoted price. Optional add-ons and additional services will be clearly presented before you complete your booking. Any potential charges (like late returns or fuel refills) are outlined in our rental agreement.
Insurance & Coverage
All rentals include basic liability insurance and collision damage waiver (CDW) with a deductible. You can upgrade to premium coverage with zero deductible for complete peace of mind. We also offer personal accident insurance and personal effects coverage as optional add-ons.
Yes, you may use your personal auto insurance or credit card coverage. However, you must provide proof of coverage that extends to rental vehicles. Please note that you will still be responsible for any damages until reimbursement from your insurance provider is received.
Pickup & Return
Our standard locations are open Monday through Saturday from 8:00 AM to 6:00 PM. Airport locations are open 24/7. After-hours pickup and return may be available at select locations for an additional fee. Please contact us to arrange after-hours service.
No, the primary driver named on the reservation must be present at pickup with a valid driver's license and credit card. Additional drivers can be added to the rental agreement at pickup or during the rental period for a small fee, provided they meet all requirements and are present with their valid license.
We offer a grace period of 59 minutes. After that, late returns are charged at hourly rates up to the daily rate. Returns more than 24 hours late may incur additional penalties. If you know you'll be late, please contact us as soon as possible to extend your rental.
Still Have Questions?
Can't find the answer you're looking for? Our team is here to help!